- Last Updated: 16 Feb 2025
ActiVive UK Nutrition is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) and use our products and services.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
- 1. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
When you visit our Site, create an account, or make a purchase, we may collect certain personal information, including but not limited to:
• Name
• Email address
• Mailing address
• Phone number
• Payment information (processed via secure payment gateways)
• Business name (if applicable)
b. Usage Data
We may also collect information about how you access and interact with our Site, such as:
• IP address
• Browser type
• Device type
• Pages viewed on the Site
• Time spent on pages
• Referring website URLs
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Site and hold certain information. Cookies are small files stored on your device that help us identify and improve your browsing experience. You may choose to disable cookies in your browser settings, but this may affect the functionality of the Site.
- 2. How We Use Your Information
We use the information we collect for various purposes, including:
• Providing our services: Processing orders, managing accounts, and fulfilling your requests for products or services.
• Improving our Site: Enhancing the user experience by understanding how customers interact with the Site.
• Marketing and Communication: Sending you newsletters, promotions, or product updates, with your consent.
• Payment Processing: To process payments for purchases made on the Site.
• Customer Support: Responding to inquiries, requests, or support issues.
- 3. Sharing Your Information
We may share your personal information in the following ways:
• Service Providers: We may share your information with third-party service providers, such as payment processors and shipping companies, to facilitate transactions and product delivery.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights, comply with a legal process, or enforce our Terms and Conditions.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
- 4. Data Security
- We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We employ industry-standard security measures such as encryption and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- 5. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: You may request access to the personal information we have about you.
• Correction: If you believe any of your personal information is incorrect or incomplete, you may request that we update it.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the contact details provided below.
- 7. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
- 8. Changes to This Privacy Policy
- We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this Privacy Policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.
- 9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
ActiVive UK Nutrition
Unit 2, 263 Woodhouse Ln, Wigan WN6 7NR
info@activive.co.uk